FirstMed has no higher priority than the safety of our patients, our employees and our community.

FirstMed  is closely monitoring the latest coronavirus (COVID-19) updates from the Centers for Disease Control and Prevention (CDC). Our clinical leadership has implemented, and is continually reviewing protocols consistent with the CDC guidelines to ensure the quality and safety of the care provided to our patients.


There are two types of testing that can be done with reagrds to COVID-19 i.e., VIRAL testing or ANTIBODY testing.

Q: What is Viral testing?
A: Viral tests check samples from your respiratory system, such as a swab from the inside of your nose, to tell you if you currently have an infection with SARS-CoV-2 which is the virus that causes COVID-19. Tests must be sent to a laboratory to be analyzed. This process takes 3 - 5 days once received by the lab. If you are having COVID-19 symptoms or have been exposed to someone with COVID-19 the viral test should be done.
Q: What is Antibody testing?
A: Antibody tests check your blood by looking for antibodies, which may tell you if you’ve had a past infection with the virus that causes COVID-19. Antibodies are proteins that help fight off infections and can provide protection against getting that disease again (immunity). Antibodies are disease specific. For example, measles antibodies will protect you from getting measles if you are exposed to it again, but they won’t protect you from getting mumps if you are exposed to mumps. The COVID 19 antibody test FirstMed is utilizing is a lab-based test that has 99% specificity and 95% sensitivity in detecting the antibody. Best results for this test are obtained 14 days after recovery from COVID 19. We perform a blood draw and send the specimen to the lab and you receive results in 24-48 hours.
Q: How expensive is the test?
A: Most insurance companies will cover the cost of the test. Click here for a list of the insurance companies we accept. For those without insurance, Quest Lab will bill you directly and FirstMed charges a specimen collection and handling fee. For employers who want to test employees please call the clinic for pricing.
COVID-19 Help Center
Is it safe to visit FirstMed for injury or non-resprtatiory illness during the COVID-19 outbreak?


Q: What is COVID-19?
A: Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. It has spread from infected animals to humans which is very unusual. It has escalated and continues to infect people around the world.
Q: What are the symptoms of COVID-19?
A: COVID-19 has similar symptoms like the flu and common colds, but patients mainly report having mild to severe respiratory illness that may lead to severe illness or death. The symptoms of this Coronavirus may typically appear 2-14 days after exposure.
Most common symptoms include:
  • Fever
  • Dry cough
  • Tiredness
Less common sumptoms:
  • Aches and pains
  • Sore throat
  • Diarrhea
  • Conjunctivitis
  • Headache
  • Loss of taste or smell
  • Rash on skin, or discoloration of fingers or toes 
Serious sumptoms:
  • Difficulty breathing or shortness of breath
  • Chest pain or pressure 
  • Loss of speech or movement
Seek immediate medical attention if you have serious symptoms.
Q: How can I protect my family from COVID-19?
A: The best way to prevent contracting Coronavirus is to avoid being exposed to the virus that causes COVID-19. There are simple everyday preventive actions to help prevent the spread of respiratory viruses. These include:
  • Avoid close contact with people who are sick. The CDC is recommending “social distancing”, meaning keeping a distance of at least 6 feet from one another even for healthy people.
  • When touching foreign surfaces, always follow up by washing your hands
  • Stay away from those who may have been exposed to the virus, or those showing symptoms of the virus.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

If you are sick, to keep from spreading respiratory illness to others, you should

  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
How can FirstMed help?
A: FirstMed is here to help you with all your urgent care needs and keep emergency rooms available for COVID-19 and other serious illnesses.
Can a FirstMed provider test for COVID-19?
A: Yes, FirstMed can test for COVID-19. Please call the facility nearest you before coming into the clinic for directions.
What is FirstMed doing to protect patients and providers from COVID-19?
A: FirstMed is practicing social distancing within its clinics and wearing protective equipment with all ill patients. We are also sanitizing all surfaces regularly.
Can I use FirstMed Virtual Visit if I think I have COVID-19
A: Yes. You can be assessed for COVID-19 testing on a Virtual visit and if appropriate, be tested in person at the clinic.
1512 Renaissance Town Dr. #100
Bountiful, UT 84010
(801) 295-6483
(801) 335-0339 (FAX)

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441 S. Redwood Road
Salt Lake City, UT 84104
(801) 973-2588
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Murray, UT 84107
(801) 266-6483
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Salt Lake City, UT 84121
(801) 943-3300
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8822 S. Redwood Road
West Jordan, UT 84088
(801) 256-0009
(801) 256-1133 (FAX)

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